This is a dealer-only album that salespeople used. It was written by Chevrolet to train sales managers to run sales departments in dealerships. It explains how how to hire, train, pay, and motivate salespeople. It also addresses how to communicate with the customer, covers technical/product knowledge, selling service, and becoming a professional. All text, no pictures. Buy now to be one of the few collectors to own this privileged information.
You can be the first one to write a review.
