This is a dealer-only album that salespeople used. It was written by MoPar to train parts salespeople to provide excellent customer service in vehicle parts and service departments. It is a collection of "Master Parts" bimonthly bulletins. Bulletins explain how to use parts systems and offer quizzes on the material. You find out how to handle hazardous material, new vehicle models coming out, marketing programs, using order systems, selling lifestyle productions, and more.
Buy now to own this rare original book.
Buy now to own this rare original book.
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